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07753 746926 | 07753 746926
Fir Tree Road, Epsom, Surrey, KT17 3LG

Customer reviews of Downs Autos Limited

At Downs Autos Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the car buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Downs Autos Limited

Downs Autos Limited

Based on 10 customer reviews

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  • 5

    Honest, Helpful 110% Trustworthy

    By Callum H on 13 December 2016 | Verified purchase

    Downs Autos are trustworthy, helpful. Jack was quick to reply to email and flexible with appointments to veiw cars. No pressure is applied once you are veiwing with him. He will give you plenty of space to inspect the car and not rush you test driving was a pleasure he will talk you through the car and clearly knows his stuff. We came to deal we were both content with &i he also allowed us access to his computer to arrange tax and insurance. I will also offer the Downs name forward in future when friends and family are car hunting. An honest helpful business.

    Reply from Downs Autos Limited on 14/12/16

    Hi Callum, Thank you for your comments, it was a pleasure dealing with you guys, hope you enjoy the car. All the best, Jack

  • 5

    BMW 6 Series sport

    By Gerard K on 10 August 2016 | Verified purchase

    Having recently purchased a vehicle from Downs Autos Limited, I have no hesitation in recommending this dealership. The salesman was very amiable and was able to provide me with information and the relevant supporting documentation. I was able to test drive the car, explanations on some of the driving features and specifications where provided during the test drive. I am delighted with my car, there have been no nasty surprises, no issues, all in all, one of my better experiences when buying a car. Many thanks to Downs Autos.

  • 5

    Open, relaxed car buying experience

    By James P on 26 July 2016 | Verified purchase

    Was looking for a small car for my girlfriend to learn to drive. Had seen a few cars at other dealers. Jack at Downs Autos was very helpful and friendly. He showed us the car and then allowed us to spend time looking around it on our own which felt more comfortable than other dealers who seemed a little more pushy. We came back a second time and decided to buy the car. We are happy that the car buying experience was open and relaxed, not pressured.

  • 5

    Our Second Car From Downs Autos!

    By Harry P on 25 July 2016 | Verified purchase

    Would highly recommend Downs Autos, great experience, so much so we have just bought our second car. No pushy sales people just a friendly family business, and the cars always seem to be fairly priced.

  • 5

    Happy with my new car

    By Anne W on 01 February 2016 | Verified purchase

    Love my new Alfa. Would defiantly recommend buying a car from these guys, really friendly and helpful!

  • 5

    Very easy

    By Terry P on 29 July 2015 | Verified purchase

    Very easy to contact and made the whole process of buying through Zuto finance very easy for me. \r\nWould definitely recommend

  • 5

    Lexus RX 450h

    By Shaun I on 23 July 2017 | Purchase not verified

    Recently purchased a superb car from Downs Autos, a Lexus RX 450h, after meeting with Jack, we felt immediately comfortable, no pushy sales tactics. Provided the information needed relevant to documentation, there was no pressure throughout the whole process and his business comes highly recommended. Great service.

    Reply from Downs Autos Limited on 24/07/17

    Hi Shaun, Thank you very much for the review and I am really glad to hear you are enjoying the Lexus. Best Regards Jack

  • 5

    Well worth a Visit !

    By Arthur & Trish W on 24 April 2017 | Purchase not verified

    We bought a BMW Z3 from Downs Autos a couple of weeks ago and are very pleased with it. Jack was very helpful and a pleasure to do business with. There was no pressure to buy and he was very informative about the Z3.We would happily recommend Downs Autos to anyone and thanks Jack for the manual it came in the post today, Thanks Arthur & Trish

    Reply from Downs Autos Limited on 27/04/17

    Arthur, Trish, Thank you very much for the review and recommendation, now lets hope for a good summer so you can get the roof down. All the best, Jack

  • 5

    Good experience

    By caz c on 28 February 2017 | Purchase not verified

    Car as described and nice relaxed experience trying and buying the car. Also nice that he cleaned it and checked tyre pressures before I picked it. Also payed and organised the MOT as that was due shortly when I brought the car. Very pleased with the whole experience and the car and drove it away the same afternoon. I never felt pressurised into making a decision on the car which was a bonus. I would buy from him again.

    Reply from Downs Autos Limited on 20/03/17

    Hi Caz, Thank you very much for the review, enjoy the mini! All the best Jack

  • 5


    By nish M on 07 February 2017 | Purchase not verified

    From the start Jack was very helpful and was very flexible in arranging an appointment for me to see the car. He gave me lots of space to look around and inspect the vehicle. He definitely knows everything about the vehicle he is selling and he is honest in his responses. Additionally all the manuals and paperwork was given in an organised manner to me. This is definitely a trustworthy business and I would 100% recommend them!

    Reply from Downs Autos Limited on 20/03/17

    Hi Nish, Thanks for your comments and recommendation, this is much appreciated. Regards Jack