By Sathya T on 03 September 2020 | Verified purchase

I had a very good experience in buying a car with Downs Autos. The whole process was smooth and professional. All precautions for Covid 19 was being strictly enforced. The owner personally takes care of the sale to give it a family touch.

Reply from Downs Autos Limited on 10/09/20

Hi Sathya, Thank you for your review, it was pleasure meeting you, and thanks for the chocolates they were delicious! All the Best, Jack at Downs Autos

By David E on 30 August 2020 | Verified purchase

The vendor was straight forward and new the Volvo XC60 well and the various models. He was efficient with no nonsense. I was hesitant buying from a sports club car park at first but all the references and HPI checks offered were fine and so far my purchase has no issues.

Reply from Downs Autos Limited on 03/09/20

Hi David, Thank you for taking the time to leave a review. You raise a good point about the unusual situation regarding viewing the car in a "sports club car park", just to make everyone aware this is temporary arrangement to allow us to maximize social distancing which wasn't possible previously. If like David you are slightly hesitant, please just give me a call and have a chat first before you arrange a viewing and also please have look at some of our reviews, as I hope you will see our reputation is really important to us. Thanks again for the review, Jack at Downs Autos

By Greg M on 30 August 2020 | Verified purchase

I was helped to find the car I was looking for, with an efficient, successful and fair part exchange purchase. There was a good choice of quality vehicles to choose from. The more we communicated, my confidence grew appreciatively for Downs Autos Limited. Professional consideration and integrity were apparent throughout. I have no hesitation recommending warmly and would be happy to use again for peace of mind, confidence and excellent, well-organised service. Thank you.

Reply from Downs Autos Limited on 03/09/20

Hi Greg, Thank you for your great review and recommendation. It was good to meet you and I am happy I had the right car for you. Enjoy the Volvo. All the Best Jack at Downs Autos.

By Gerry O on 13 March 2020 | Verified purchase

Very professional and helpful,car was presented beautifully

Reply from Downs Autos Limited on 14/03/20

Hi Gerry, Thank you very much for the review, it was a pleasure dealing with you guys and helping with the purchase of the Volvo. All the Best Jack at Downs Autos.

By Madeleine S on 28 June 2019 | Verified purchase

We bought this car after viewing on autotrader. Contact with Jack was extremely good, he was honest about the car, very easy to deal with. We drove from North East England to Epsom to view and collect the car, which was as Jack said it would be.

Reply from Downs Autos Limited on 03/07/19

Hi Madeleine, Thank you very much for leaving me a review. I am very happy the drive from the North East was worth the trip for you guys!

By Thomas B on 10 February 2019 | Verified purchase

Very nice dealer. Quick and easy to deal with. Car in great condition.

Reply from Downs Autos Limited on 11/02/19

Hi Thomas, Thank you for the review, it is much appreciated. Best Regards Jack

By Kathryn R on 20 November 2018 | Verified purchase

Downs Auto was really friendly and made the whole experience of purchasing a new car & trading in enjoyable and simple. Definitely recommend.

Reply from Downs Autos Limited on 28/11/18

Hi Kathryn, Thank you for the review and I am glad to hear the process was straight forward. All the best Jack

By Jon W on 16 July 2018 | Verified purchase

Excellent. Jack was very patient, helpful and knowledgeable. He was not pushy at all.

Reply from Downs Autos Limited on 21/07/18

Jon, Thank you for sending a review. I am glad I could get all your questions answered on the car, I did also learn a few new things myself, especially about the statistics section on the Volvo! Thanks again for the review, Jack

By Callum H on 13 December 2016 | Verified purchase

Downs Autos are trustworthy, helpful. Jack was quick to reply to email and flexible with appointments to veiw cars. No pressure is applied once you are veiwing with him. He will give you plenty of space to inspect the car and not rush you test driving was a pleasure he will talk you through the car and clearly knows his stuff. We came to deal we were both content with &i he also allowed us access to his computer to arrange tax and insurance. I will also offer the Downs name forward in future when friends and family are car hunting. An honest helpful business.

Reply from Downs Autos Limited on 14/12/16

Hi Callum, Thank you for your comments, it was a pleasure dealing with you guys, hope you enjoy the car. All the best, Jack

By Gerard K on 10 August 2016 | Verified purchase

Having recently purchased a vehicle from Downs Autos Limited, I have no hesitation in recommending this dealership. The salesman was very amiable and was able to provide me with information and the relevant supporting documentation. I was able to test drive the car, explanations on some of the driving features and specifications where provided during the test drive. I am delighted with my car, there have been no nasty surprises, no issues, all in all, one of my better experiences when buying a car. Many thanks to Downs Autos.