By Callum H on 13 December 2016 | Verified purchase

Downs Autos are trustworthy, helpful. Jack was quick to reply to email and flexible with appointments to veiw cars. No pressure is applied once you are veiwing with him. He will give you plenty of space to inspect the car and not rush you test driving was a pleasure he will talk you through the car and clearly knows his stuff. We came to deal we were both content with &i he also allowed us access to his computer to arrange tax and insurance. I will also offer the Downs name forward in future when friends and family are car hunting. An honest helpful business.

Reply from Downs Autos Limited on 14/12/16

Hi Callum, Thank you for your comments, it was a pleasure dealing with you guys, hope you enjoy the car. All the best, Jack

By Gerard K on 10 August 2016 | Verified purchase

Having recently purchased a vehicle from Downs Autos Limited, I have no hesitation in recommending this dealership. The salesman was very amiable and was able to provide me with information and the relevant supporting documentation. I was able to test drive the car, explanations on some of the driving features and specifications where provided during the test drive. I am delighted with my car, there have been no nasty surprises, no issues, all in all, one of my better experiences when buying a car. Many thanks to Downs Autos.

By James P on 26 July 2016 | Verified purchase

Was looking for a small car for my girlfriend to learn to drive. Had seen a few cars at other dealers. Jack at Downs Autos was very helpful and friendly. He showed us the car and then allowed us to spend time looking around it on our own which felt more comfortable than other dealers who seemed a little more pushy. We came back a second time and decided to buy the car. We are happy that the car buying experience was open and relaxed, not pressured.

By Harry P on 25 July 2016 | Verified purchase

Would highly recommend Downs Autos, great experience, so much so we have just bought our second car. No pushy sales people just a friendly family business, and the cars always seem to be fairly priced.

By Anne W on 01 February 2016 | Verified purchase

Love my new Alfa. Would defiantly recommend buying a car from these guys, really friendly and helpful!

By Terry P on 29 July 2015 | Verified purchase

Very easy to contact and made the whole process of buying through Zuto finance very easy for me. \r\nWould definitely recommend

By Matt F on 11 January 2021 | Purchase not verified

Firstly, we are really happy with the car. It is exactly as described and exactly what we wanted, and at a great price too. We bought the car remotely due to the Covid restrictions, so the clear and detailed communication the dealer provided (including extra videos to show various aspects of the car) was extremely helpful and honest. The home delivery of the car was on time, as arranged and very Covid safe. The whole process was extremely professional and well-organised, and we would definitely recommend Downs Autos to others.

Reply from Downs Autos Limited on 20/01/21

Hi Matt, Thank you for the review, I am happy everything went as you expected and the extra videos helped you make the decision to purchase the car remotely. Best regards Jack at Downs Autos.

By Neil M on 23 January 2020 | Purchase not verified

Great service, fair price. I can't stand wide boy car sales men, but Mark was an ordinary bloke. Not pushy, and very honest.

By Ciara W on 02 July 2019 | Purchase not verified

Excellent service. Friendly yet professional communications. Easy to book a viewing and much preferred approach to that of the usual garage sales pitch. Well informed, reasonably priced and car was very well presented when collected after purchase.

Reply from Downs Autos Limited on 03/07/19

Hi Ciara, Thank you for coming back to the website to leave a review, I am glad to hear the buying process worked out well for you guys, enjoy the Volvo! thanks again for the review. Best Regards Jack.

By Colin R on 31 May 2019 | Purchase not verified

One to be trusted! One Friday morning around 10.00am, I called Jack as he had a Mazda 3 Black edition I had been looking for, only problem being, I was more than two hours away and had already sold my car. As previous reviews said he was ok, I took a chance and bought the car without even seeing it (never done that before!!) Jack was a tad reluctant at first as he preferred people to view first, however he sent me a photo of a little damage I should be aware of and we did the deal there and then. I agreed to pay for delivery and by 18.00 the same day I had the car (the poor delivery driver had an absolute mare of a journey, M25 on a Friday night!!) Absolutely thrilled with the car and the great customer service from Jack. Buy with confidence from this fella!

Reply from Downs Autos Limited on 03/06/19

Hi Colin, Thank you for such a nice review. I am happy that everything worked out so well and you got the car on the same day. As you mentioned I really do prefer for people to see the car in person if at all possible, thanks again for taking the time to come back and write the review. All the best, Jack