Downs Autos Limited
- Telephone:
- 07753 746926 | 07753 746926
- Fir Tree Road, Epsom, Surrey, KT17 3LG
Customer reviews of Downs Autos Limited
At Downs Autos Limited we are a dealer that offers an open and relaxed buying experience. We are happy to publish all our reviews, so please read below some of the comments left by our customers.
We really hope that if you read our reviews and buy a car from us you would come back and leave a review for other people to read, this would be much appreciated.
***Proud to have been awarded the Autotrader "Highly Rated For Our Customer Service 2020 Award" and also the CarGurus "Top Rated Dealer 2020 Award"***
Regards
Jack at Downs Autos
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5
Highly recommend Downs Autos!
By Sophie G on 19 September 2018 | Purchase not verified
Bought my car from Downs Autos a few weeks back. So incredibly happy with the service I received. Jack was very friendly and welcoming, really put us at ease. There was also no pressure to buy the car. Went on a test drive and fell in love with the car so put deposit on it that day, Jack was very flexible with timings for when we came back to collect. Genuine and honest seller, who really knows his stuff. Would highly recommend!
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5
Excellent buying experience
By Laura C on 10 August 2018 | Purchase not verified
Jack was very prompt in his response times about queries of the vehicle and to book a test drive. Car was exactly as described and photographed on the website. Jack was really knowledge about the car and its history. There were no pushy sales tactics, or hidden extra costs. Jack was friendly, honest and a pleasure to buy from. Would recommend Downs Auto to anyone looking for a reliable well priced car!
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5
Volvo XC60 Nav 2.0 Excellent service !!!
By Michael G on 20 July 2018 | Purchase not verified
We're bought our Volvo XC60 Nav 2.0 from Downs Autos in May 2018. Jack was very helpful and answered all our questions. We're very pleased with the car and really enjoying every mile in it. I would definitely buy from them again. Thank you Jack
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5
Great experience!
By Steve M on 04 June 2018 | Purchase not verified
Bought a Mazda from Downs Autos. Jack is thoroughly professional and, unlike most car sales people, in my experience, non pushy.His product knowledge was very good and along with his relaxed style made this a pleasant experience. Very pleased with my purchase which is a reflection of Jacks' careful selection of vehicles that he supplies. I would fully recommend Downs Autos, a car sales company with a difference!
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5
Audi TT. Excellent Service.
By Bradley Y on 29 April 2018 | Purchase not verified
The service was excellent and Jack was very easy to deal with. He kept in communication via text to let me know that he had received the payment online and confirmed details so I could sort out taxing the vehicle. Icwould definitely recommend him to my friends and family.
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5
Happy MX5 buyer
By John P on 16 February 2018 | Purchase not verified
Jack was great to deal with on the phone and in person. He gave me the time and space to examine and test drive an MX5 which I went on to buy on the spot. I am very pleased with the car and can say after 1 month of ownership, that Downs Autos were honest, professional and very helpful. I felt absolutely no pressure during the inspection and sale. Thank you
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5
An excellent and honest car dealership
By Ed P on 05 February 2018 | Purchase not verified
Downs Autos are an excellent company to buy a car from. Jack responded quickly to my enquiries and was very helpful and honest throughout the whole process. I would definitely buy from them again without reservation.
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5
Highly recommend this dealership.
By helen w on 15 January 2018 | Purchase not verified
We bought our car from Jack in December 2017. We're absolutely delighted with it. Most importantly Jack was very helpful, fair and honest. The sale was swift and easy. I highly recommend buying from this particular dealership.
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5
Great car dealer to buy from.
By Peter H on 09 January 2018 | Purchase not verified
We bought a very cheap car in a rush, one of his mechanics' cars. Brillant communication, excellent service. The car had an issue a week later, it was returned fixed in 24hrs, absolutely brilliant customer service. They are dedicated to providing a first class service.
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5
Great dealer, great car
By Andy C on 05 January 2018 | Purchase not verified
I bought a 2006 Audi A3 TFSI 2l S-line from Downs Autos in late December 2017 and it was a great experience. The Downs sales rep was helpful and relaxed, the car was exactly as described and I took it on a trip from London to Dorset for a new years do and it drove like a dream. The best thing Downs did is post a video of the car on the Autotrader ad, it leaves you with a clear idea of the condition of the car, all dealers should do this. Anyway cheers.