By John P on 16 February 2018 | Purchase not verified

Jack was great to deal with on the phone and in person. He gave me the time and space to examine and test drive an MX5 which I went on to buy on the spot. I am very pleased with the car and can say after 1 month of ownership, that Downs Autos were honest, professional and very helpful. I felt absolutely no pressure during the inspection and sale. Thank you

Reply from Downs Autos Limited on 17/02/18

Hi John, I am really glad to hear you are happy with the car and thank you very much for leaving a review. All the best, Jack

By Ed P on 05 February 2018 | Purchase not verified

Downs Autos are an excellent company to buy a car from. Jack responded quickly to my enquiries and was very helpful and honest throughout the whole process. I would definitely buy from them again without reservation.

Reply from Downs Autos Limited on 10/02/18

Hi Ed, Thank you for taking the time to leave a review it is really appreciated. Thanks Jack

By helen w on 15 January 2018 | Purchase not verified

We bought our car from Jack in December 2017. We're absolutely delighted with it. Most importantly Jack was very helpful, fair and honest. The sale was swift and easy. I highly recommend buying from this particular dealership.

Reply from Downs Autos Limited on 23/01/18

Hi Helen, Thank you for your recommendation and taking the time to leave a review. Regards Jack

By Peter H on 09 January 2018 | Purchase not verified

We bought a very cheap car in a rush, one of his mechanics' cars. Brillant communication, excellent service. The car had an issue a week later, it was returned fixed in 24hrs, absolutely brilliant customer service. They are dedicated to providing a first class service.

Reply from Downs Autos Limited on 11/01/18

Hi Peter, Thank you for the review, I am glad we got the Mondeo sorted out without causing you too much inconvenience. Thanks again Jack

By Andy C on 05 January 2018 | Purchase not verified

I bought a 2006 Audi A3 TFSI 2l S-line from Downs Autos in late December 2017 and it was a great experience. The Downs sales rep was helpful and relaxed, the car was exactly as described and I took it on a trip from London to Dorset for a new years do and it drove like a dream. The best thing Downs did is post a video of the car on the Autotrader ad, it leaves you with a clear idea of the condition of the car, all dealers should do this. Anyway cheers.

Reply from Downs Autos Limited on 06/01/18

Hi Andy, Thank you for the review and I am glad to hear you had a good trip down to Dorset in the Audi. All the best, Jack

By Haig H on 16 December 2017 | Purchase not verified

Seller took all the stress out of buying a car. No hard sell & above all, a really professional, hassle-free experience. Helpful throughout the entire process - from start to finish. I will definitely be happy to go back and buy again when the time comes. Recommended to all of those looking to buy a 2nd hand car from a decent, honest bloke.

Reply from Downs Autos Limited on 18/12/17

Hi Haig, Thank you very much for the review and recommendation, it's really appreciated! Please do look me up again when you come to buy your next car, even if I don't have the right car in stock at the time, I would be happy to keep a look out for you, but for now, enjoy the Audi. Regards Jack

By Shaun I on 23 July 2017 | Purchase not verified

Recently purchased a superb car from Downs Autos, a Lexus RX 450h, after meeting with Jack, we felt immediately comfortable, no pushy sales tactics. Provided the information needed relevant to documentation, there was no pressure throughout the whole process and his business comes highly recommended. Great service.

Reply from Downs Autos Limited on 24/07/17

Hi Shaun, Thank you very much for the review and I am really glad to hear you are enjoying the Lexus. Best Regards Jack

By Arthur & Trish W on 24 April 2017 | Purchase not verified

We bought a BMW Z3 from Downs Autos a couple of weeks ago and are very pleased with it. Jack was very helpful and a pleasure to do business with. There was no pressure to buy and he was very informative about the Z3.We would happily recommend Downs Autos to anyone and thanks Jack for the manual it came in the post today, Thanks Arthur & Trish

Reply from Downs Autos Limited on 27/04/17

Arthur, Trish, Thank you very much for the review and recommendation, now lets hope for a good summer so you can get the roof down. All the best, Jack

By caz c on 28 February 2017 | Purchase not verified

Car as described and nice relaxed experience trying and buying the car. Also nice that he cleaned it and checked tyre pressures before I picked it. Also payed and organised the MOT as that was due shortly when I brought the car. Very pleased with the whole experience and the car and drove it away the same afternoon. I never felt pressurised into making a decision on the car which was a bonus. I would buy from him again.

Reply from Downs Autos Limited on 20/03/17

Hi Caz, Thank you very much for the review, enjoy the mini! All the best Jack

By nish M on 07 February 2017 | Purchase not verified

From the start Jack was very helpful and was very flexible in arranging an appointment for me to see the car. He gave me lots of space to look around and inspect the vehicle. He definitely knows everything about the vehicle he is selling and he is honest in his responses. Additionally all the manuals and paperwork was given in an organised manner to me. This is definitely a trustworthy business and I would 100% recommend them!

Reply from Downs Autos Limited on 20/03/17

Hi Nish, Thanks for your comments and recommendation, this is much appreciated. Regards Jack